(From the American Arbitration Association – 2011 Construction Conference.)
A. Mediator Practice Pointers
- Plan to engage in Mediation as early as possible before fees and costs mount
- Have a Plan for picking he right mediator for your specific case.
- Do your Due Diligence and thoroughly investigate the Mediator’s qualifications.
- Insist on Speaking “Live” to the selected Mediator in Advance of the Mediation Session (Establish a personal relationship with the Mediator).
- Recommend in Planning that lunch be brought in to insure maximum use of time at the Mediation Session.
- Speak “Live” to opposing counsel to ask what helpful information / documents / analysis you can bring that would help. (Encourage the parties to share information)
- Confirm that all stakeholders in the dispute will be attending the Mediation Session.
- Confirm all insurers with potential financial responsibility will be attending and will have settlement authority. (Ask what the level of authority is)
- Devise before the mediation a “Big Picture” Mediation Strategy and be thoroughly prepared.
- Identify your opponent’s likely attack on your positions and have counter points prepared.
- Prepare a list of ammunition to provide to the Mediator to shoot holes in your opponent’s positions.
- Prepare and submit to the Mediator a table showing all affirmative claims in the case and who they are against.
- Prepare and submit to the Mediator a table showing all affirmative claims by Subject Matter.
- Prepare and submit to the Mediator a service list and Listserv with the emails of all counsel, parties, carriers and experts.
- If the case is complex, ask he Mediator to schedule early presentations of the affirmative claims and allow questions by the participants.
- If there are multiple parties, ask the Mediator to prepare a schedule for each session to avoid wasting time.
- Insist on a Joint Session / Presentation in advance of the parties commencing actual negotiations.
- Make the Mediator earn your trust.
- Make the Mediator work for you.
- Trust and be honest with the Mediator but never, never, never give the Mediator your bottom line.
- Keep calm and always bring the negotiations back to the key settlement factors.
- Keep focusing on how the parties can achieve a mutually acceptable result.
- Do no be afraid to ask to talk to another party directly.
- Do not hesitate to make recommendations to the Mediator as to potential partial or global settlements.
- If the case does not settle at the first mediation session, make sure the Mediator continues to communicate.
- Do not be afraid to just say No and walk away.
- If the case settles, never leave the mediation session without a written, signed settlement agreement.
- Always do a post-mediation follow-up with the Mediator.
- If the case does not settle in Mediation, contact the Mediator after trial or arbitration to discuss the results.
- Never, Never, Never forget that all disputes are driven by human emotions and knowing that is the key to success.